Cosmetic Solutions LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://www.mycosmeticsolutions.com/, interact with our advertising (including Facebook/Meta and Google Ads), submit forms, or communicate with us via SMS or other channels.
By using our website or submitting your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services or submit your contact information through our forms.
We collect personal information you voluntarily provide when you submit a contact, inquiry, or lead form on our website or through Facebook Lead Ads; book an appointment or request a consultation; opt in to receive SMS or email communications; or contact us by phone, email, or text message. This information may include:
When you visit our website, we may automatically collect certain information through cookies, pixels, and similar tracking technologies, including:
When you interact with our ads on Facebook, Instagram, or Google, those platforms may share information with us such as your name, email address, and phone number if you complete a lead form. Your interactions with those platforms are also governed by their respective privacy policies. We encourage you to review the Meta Privacy Policy and Google Privacy Policy for more information.
We use the personal information we collect for the following purposes:
We will not use your information for purposes materially different from those described above without providing you prior notice and, where required, obtaining your consent.
We will only send you SMS messages if you have provided prior express written consent. Consent is collected through one or more of the following methods:
By opting in, you consent to receive SMS messages from Cosmetic Solutions LLC at the phone number provided. You are not required to opt in as a condition of purchasing any goods or services.
Depending on your consent selections, you may receive:
Message Frequency: Message frequency may vary based on your inquiry and communication preferences.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
To Opt Out: Reply STOP to any SMS message at any time to cancel. You will receive one final confirmation of your opt-out.
To Re-Subscribe: Text START to the same number.
For Help: Reply HELP at any time or contact us at (724) 745-7550.
We use the following tracking technologies on our website:
You may control cookie settings through your browser preferences. Note that disabling cookies may affect certain website functionality. You can also opt out of interest-based advertising through the following:
We do not sell your personal information. We may share your information in the following limited circumstances:
We do not sell, rent, share, or otherwise disclose phone numbers or mobile opt-in data to third parties or affiliates for their own marketing or promotional purposes. This applies to all mobile information collected through our website forms or any other opt-in mechanism.
Phone numbers collected through our SMS opt-in process are used solely by Cosmetic Solutions LLC to send the specific communications you consented to receive. This data is never sold to data brokers, lead vendors, or any third party under any circumstances.
Mobile information may only be shared with service providers who assist in the direct delivery of our SMS communications (such as our SMS platform provider), and only to the extent necessary to operate that service. These providers are contractually prohibited from using your mobile data for any other purpose.
All other categories of personal information may be shared only as described in Section 6 of this Privacy Policy, and only as necessary to operate our services, comply with legal obligations, or with your explicit consent.
Your personal information is protected using industry-standard security measures. Cosmetic Solutions LLC implements administrative, technical, and physical safeguards designed to protect user data from unauthorized access, disclosure, alteration, loss, or destruction. The following measures are in place to protect your data:
Data Breach Notification: In the event of a security breach that compromises your personal information, we will notify affected users and applicable regulatory authorities as required by law and within mandated timeframes.
While we are committed to protecting your personal data, no method of electronic storage or internet transmission is completely secure. We cannot guarantee absolute security but we are committed to maintaining strong protections for your information at all times.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, comply with legal obligations, and resolve disputes.
SMS opt-in records, including consent source, timestamp, and consent language presented at the time of opt-in, are retained for a minimum of 4 years in compliance with TCPA requirements and A2P 10DLC carrier standards. This documentation is maintained to demonstrate compliance in the event of a dispute or regulatory inquiry.
Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:
Residents of California may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, please contact us using the information in Section 12 below. We will respond to verifiable requests within the timeframe required by applicable law.
Our services are intended for adults and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information promptly.
If you have questions about this Privacy Policy, wish to exercise your rights, or need to update your communication preferences, please contact us:
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website or services after any changes are posted constitutes your acceptance of the revised policy.